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Technical Details
- Provides replacement of your Kindle (6" Display, Global Wireless, Latest Generation) for any device failures under ordinary use. Adds accidental coverage so your Kindle is covered for mishaps like drops or spills.
- The plan provides coverage against accidental damage under ordinary consumer use for two years from the date of original retail purchase.
- Includes free shipping both ways, for your damaged and replacement Kindle (shipping within the U.S. only).
- Customer service and claim support available 6 am to 10 pm PT, 365 days a year -- call (877) 441-3836 for warranty claims.
- The 2-Year Extended Warranty is available for any Kindle (6" Display, Global Wireless, Latest Generation) shipped within the past 30 days. Only available to U.S. customers.
See more technical details
2010-01-08
By Robert B. Hamilton
I had a Kindle die on me after about 8 months of solid use. I called Amazon and they cross shipped me out a new one on Christmas DAY! (Amazon is so great! Love them. Love the Kindle).
But with my bit of bad luck, I figured I should buy an extended warranty for mine and the wife's. Net Solutions sold a warranty to me for both units. Then AFTER I got the "contract" they suddenly decided to cancel it. Zap. Turns out Amazon will let you buy a warranty for a replacement Kindle but Net solutions will void it unless the replacement is shipped within 30 days of the original purchase. HEY! I'm not trying to rip anyone off. It's not like I got a Kindle, sat on it then decided to buy a warranty. My replacement kindle was still in transit. Are these guys so rich they don't need my money?
Then to add insult to injury I found out that the "2 year warranty" they let my wife have was no such thing!
The Kindle comes with a 1 year warranty. So you buy a 2 year extended warranty. Now do the math: 1 + 2 = ?
If you said 3 you would be wrong. In NetSolutions land 1 + 2 = 2
This item is misleadingly called a "2 year warranty" but it's really just a 1 year warranty that they tack onto the end of the Kindle's existing 1 year warranty.
As for the economics... It costs $65 which is about the industry standard 25% of purchase price - BUT - usually you really do get 2 extra full years of coverage PLUS the manufacturer's warranty. So this thing is way over priced. Typically these ripoff's are used about 3% of the time and you bet Net Solutions knows that. That's good coin for the seller but a bad deal for you. Unless of course you are one of those 3%. Then you will be happy you have it.
I guess it all depends on how clumsy you are, right?
You can get the exact same thing for free if you buy your Kindle with an AMEX card. AMEX will double the Amazon warranty and they do it for free.
2010-01-07
By Damon Brunmeier (Nampa Idaho USA)
This a great warranty for the Kindle it nice to know that if something happens your covered for 2 years.
2010-01-07
By D. Duncan
The Extended Warranty seems to cover everything that you would need if you travel a lot and are concerned about the ruggedness of the Kindle. I haven't had to use the warranty yet but would prefer to rate this after I had to use the service.
2010-01-07
By Tim (Dothan, Alabama)
As with any warranty, you don't know how good it is unless you use it. I purchased this product after reading the reviews of what it covered versus what was covered by the one year standard warranty Amazon offered for the Kindle. A bit pricey (approximately 20% the cost of the Kindle) but cheaper than buying a replacement if your Kindle is damaged. As with any extended warranty, if not used it's money thrown away, but if needed it's money well spent.
2010-01-04
By ALAN (New Orleans, LA United States)
I do not have this brand but wanted to let you know of the alternative provider called SquareTrade that allows you to buy this, with accident coverage too, for a total of 3 years, for much less $. Look for discount codes on the internet and make sure you add the option for accident, spills, and drops. It still adds up to less. I have their warranties on other products too but cannot speak to their service since I have not made a claim. I gave this 5 stars since it may well be a fine policy and I will not punish their rating, but I wanted people to look for options. At the lower price I felt quite comfortable paying for a warranty.
Buy 2-Year Extended Warranty for Kindle (6" Display, Global Wireless, Latest Generation) Now
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